Become a Care Professional >> Community Relations/Client Care Coordinator
Community Relations/Client Care Coordinator

Do you enjoy meeting people and building relationships?

If you have entry level sales/marketing experience and wants to not only grow the business but learn how to perform assessments then you may be a perfect fit for this opportunity. If you want to make a difference and learn how to do client assessments we are happy to teach you. You will need to have some sales experience and not be shy about asking for the business. LPN (Nurse Liaisons) are a perfect fit for this position. You must have a professional appearance with good communicating skills

Home Instead is looking for a successful professional (people person) to join us in our mission to enhance the lives of aging adults and their families. The Community Relations Coordinator performs a variety of activities to introduce individuals, families, and the community to the services, brand, and core values of Home Instead. The Client Care Coordinator involves managing quality assurance with extensive one-on-one interaction with clients and families and effectively managing multiple demands that come with the changing needs of our senior clients

The territory includes Lawrenceville and the surrounding areas.

Primary Responsibilities:

  • Support and educate the client and family in their adjustment to home care services by educating them on what to expect in the first 30 days of service.
  • Conduct Service Inquiries and Care Consultations as needed following the consultative sales process and enter client information into the electronic operating system
  • Rotate after-hours On-Call for prospective clients by taking inquiry calls and performing Care Consultations.
  • Maintain ongoing communication and a consistent follow-up schedule with potential clients and families who have yet to commit to service.
Education/Experience Requirements:
  • High School graduate; college graduate is recommended
  • Must possess a valid driver’s license and update to date car insurance
  • LPN's are the ideal candidate
Knowledge, Skills and Abilities:
  • Must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills

**Resume must be submitted for consideration**

Video shows exactly who you will be representing in the community!!!

Position Information
Title:Community Relations/Client Care Coordinator

Please note that this is the job board for the franchise office located at 368 W Pike St suite 205 Lawrenceville , Ga 30046 . Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.

For job related questions please call the franchise office at 770-972-2273.

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